Shipping & Returns

 

Shipping Domestic

Royal Mail Special Delivery

All of our UK orders are shipped via the Royal Mail Special Delivery Service, which guarantees next day delivery before 1pm for valuable items.  Please note that all our jewellery is handmade with care to order and our lead time is 10 - 14 days. All orders are fully trackable and will require a signature upon delivery.  This service is £5 plus £1 for each additional item.

 

Orders Within The EU

Royal Mail International Tracked & Signed

All of our orders to the EU are shipped using Royal Mail International Tracked and Signed. This service aims to deliver within 10-14 working days. All orders are trackable in the UK and will require a signature upon delivery.  This service is £11.20 plus £1 for each additional item.

 

Shipping International

Royal Mail International Tracked & Signed

All of our orders to the countries outside of the EU are shipped using Royal Mail International Tracked and Signed. This service aims to deliver within 14-20 working days. All orders are trackable in the UK and will require a signature upon delivery.  This service is £12.25 plus £1 for each additional item.

 

Returns

If for any reason you are unhappy with your order please don't hesitate to contact us here.  

As each piece of Jake McCombe jewellery is handmade with care and love to order, we cannot offer a refund on a piece unless it is found to be faulty.  

In certain circumstances we may be able to offer an exchange for another piece.  To enquire, please get in touch here.